1. Parties and subject
1.1 These Subscription Terms are a distance subscription agreement between the user who buys the Wherlyst Plus paid plan (the "Plan", "you") and 90Piksel Bilgisayar Bilişim Elektronik Taş. Tur. Tic. Ltd. Şti. (Mansuroğlu Mah. 288/4 Sok. No: 16 D: 27, Bayraklı, İzmir, Türkiye, MERSİS 0001096226500001, wherlyst@90pixel.com, +90 232 229 00 90) ("Wherlyst"). The Terms of Use form an integral part of this agreement. 1.2 Payment is collected by the app store you buy from (Apple App Store or Google Play), which handles payments and refunds under its own terms. 1.3 If you are under 18, you may buy the Plan only with your legal guardian's permission. [US] Because the Service is not available to people under 18 in the United States (Terms of Use §2.1, §2.4), only users aged 18 or over may buy the Plan there. **
2. What the Plan includes
2.1 The Plan gives you two things: (a) adding photos and videos to your places and (b) adding an unlimited number of places per day (free accounts: up to 10 per day). Free accounts cannot add photos or videos and can add up to 10 places per day. AI-assisted place finding is not part of the Plan; it is used on all accounts, free and paid (Terms of Use §3.3). 2.2 Technical terms of the plan: videos up to 3 minutes and 120 MB (videos above 1080p are converted to 1080p), photos up to 2 MB; up to 100 photos/videos per place. There is no total storage quota; "unlimited" applies only to the daily number of places. As an abuse safeguard a technical cap of 3 GB and 500 media files per day per account applies, and 1 GB and 200 media files per day during the 7-day trial (Terms of Use 3.2a; for this safeguard "day" means 00:00–24:00 UTC); it is far above ordinary use and is not a plan feature. During the trial all other plan features are fully available; only this daily technical safeguard is lower. 2.3 On a free account the following work: adding places (up to 10 per day), rule-based place suggestions from links, notes, folders, sharing, shared lists, web links and search. The 10-per-day limit: places added through the share sheet and places added manually both count; the counter resets at midnight on your device's local time; deleting a place does not give the allowance back. Your existing places are not affected by this limit. You do not need the Plan to view photos and videos others share. 2.4 Photos and videos you add to a shared folder depend on your Plan; a folder owner's plan does not give other members the right to add media.
3. Conclusion of the agreement
3.1 The plan screen shows the Plan's scope, price, term, renewal and cancellation terms, what happens when the Plan ends, and withdrawal information. You confirm that you have read the Pre-Contract Information and these Subscription Terms by ticking a separate checkbox, then approve the purchase on the store's payment screen. 3.2 The agreement is concluded when the store confirms the purchase. These Subscription Terms and the Pre-Contract Information are sent to the email address registered to your account on a durable medium (in the email body or as a PDF). The version of the text shown and the time of your confirmation are recorded as evidence.
4. Price and payment
4.1 The price is shown on the plan screen and the store's payment screen in your local currency, including taxes (reference amounts: §4.1a). It is the store's localised price. 4.1-US [US] In the United States the store price is shown excluding tax; any sales tax that applies in your state is added and collected by the store on its payment screen. 4.1a Prices. Reference: in Türkiye 99 TRY per month, 990 TRY per year; elsewhere the local-currency store price equivalent to 3.99 USD per month and 39.99 USD per year (tax-inclusive; in the US excluding tax, §4.1-US). The price shown in the store purchase screen always applies. 4.2 Free trial (7 days): The trial lasts 7 days (applies to the plan you choose); its length and the amount charged afterwards are shown on the plan screen. The Plan's features work during the trial; only the daily technical protection cap is lower (clause 2.2). If you cancel the trial or do not continue to the paid plan, §8 applies when the trial ends: the photos and videos you added are hidden (not deleted); your places are not affected. Unless you cancel at least 24 hours before the trial ends, the paid Plan starts when the trial ends and the fee is charged to your store account. Trial eligibility: once per store account. 4.3 Price changes. If we change the price, we will inform you in advance in line with store rules; increases that require your consent under store rules will not apply without it. If you do not accept an increase, you can cancel before renewal. [US] We also notify you of a price change by email at least 7 and no more than 30 days before it takes effect.
5. Term and automatic renewal
5.1 The Plan is an open-ended subscription billed in monthly or yearly periods. Unless you cancel, it renews automatically at the end of each period at the same price (or a new price notified under §4.3). The fee is charged to your store account within 24 hours before the renewal date. 5.2 Reminders. If you are on a trial, we remind you at least 48 hours before it ends; for annual plans, 30 days before renewal, by email and in the app. These are transactional messages. [US] On monthly plans we also send a yearly reminder email on your subscription anniversary with the renewal frequency, the amount and how to cancel. After purchase you receive a confirmation email with the automatic renewal terms, how to cancel and, if you are on a trial, how to cancel before you are charged. 5.3 The Plan is an open-ended contract; the yearly period is only a billing interval and you can cancel at any time (§6). [TR] Your statutory rights, including any right to a refund of unused prepaid amounts, remain reserved; you can send your request to wherlyst@90pixel.com or to the store where you purchased.
6. Cancellation
6.1 You can cancel the Plan at any time in the subscription settings of the store you bought it from. Settings > Plan > Manage subscription in the app takes you there directly. 6.2 Cancelling stops the next renewal; the Plan stays active until the end of the paid period. The Plan then ends and §8 applies. 6.3 You do not need to delete your account to cancel; deleting your account does not cancel your subscription automatically (§10). 6.4 [EU/UK] The app also offers Settings > Plan > Refund or withdrawal request, which takes you to the relevant page of your store.
7. Refunds and withdrawal
7.1 Refund requests are handled through the store you bought from. For Apple purchases, only Apple decides on refunds (reportaproblem.apple.com). For Google Play purchases you can contact Google or our support team (wherlyst@90pixel.com); we may grant full or partial refunds for justified requests. 7.2 [EU/UK] Right of withdrawal. If you live in the EU or UK, you have the right to withdraw from this agreement within 14 days of its conclusion without giving a reason. You exercise withdrawal and request a refund through the store you bought from. Because you asked for the service to start during the withdrawal period, an amount proportionate to the period used until you withdraw may be deducted; this is subject to the store's terms. 7.2a [US] Refunds. In the United States there is no statutory withdrawal period for this kind of subscription. Refund requests are subject to the refund policy of the store you bought from (§7.1); your rights under the law of your state are not affected. 7.3 [TR] Right of withdrawal. The service starts immediately on purchase. Under the Turkish Distance Contracts Regulation, for services performed instantly in electronic form, you have no right of withdrawal because you approved the immediate start of the service. 7.4 Your statutory rights are not affected. If the Plan is defective (e.g. you cannot add photos/videos while the Plan is active, or there is a prolonged outage), your rights under the consumer law of your country ([EU/UK]) or Turkish Law No. 6502 ([TR]) — refund, price reduction, re-performance — are preserved. Report the issue to wherlyst@90pixel.com; for Google Play purchases we can issue the refund, for Apple purchases we direct you to Apple's refund process and support your request. 7.5 When a refund is granted and the store revokes the Plan, the Plan ends immediately and §8 applies. For partial refunds without revocation, the Plan continues according to the store's status.
8. What happens when the Plan ends
8.1 When the Plan finally ends (end of period after cancellation, non-renewal, a payment problem not resolved by the end of the store's grace period, a refund, or transfer of the subscription to another Wherlyst account):
- All photos and videos you added are hidden; they are not deleted.
- Until you renew, neither you nor the people you share with (folder members and web link visitors) can see hidden media. Others are not shown any sign of hidden media or your plan status.
- The app shows you how many media items are hidden on each place; you cannot view or download hidden media in the app.
- You cannot add new photos or videos; you can add up to 10 places per day. Place finding (including AI-assisted) is not affected. Your existing places, notes, links and folders are not affected; sharing, search and web links work as before.
8.2 Deletion and copy. You can delete hidden media at any time. Regardless of plan status, you can request a free copy of all your data, including hidden media, via Settings > Account & privacy > Request a copy of my data; it is provided to you only, via a secure download link, within 30 days at the latest. 8.3 Renewal. When you renew, restore, or a subscription is transferred to this account, all hidden media returns without loss to its original place (same place, same order) and becomes visible to everyone again. 8.4 Payment problems. While the store retries a payment (grace period) the Plan counts as active; hiding starts only when the Plan finally ends. 8.5 Notifications. We inform you as soon as we learn the Plan will end, 3 days before the period ends (for annual plans also 7 days before), at the moment of ending for refunds or transfers, and once when you first open the app after it has ended. 8.6 Retention. Hidden media is kept while your account is open. If you delete your account, or it is deleted after 12 months of inactivity (Terms of Use §11.3), hidden media is deleted too.
9. Account-bound plan and platforms
9.1 The Plan is bound to your Wherlyst account and works on all devices (iOS and Android) where you sign in with that account. Cancellations and refunds are only possible through the store you bought from, not through the other platform's store. A second purchase for the same account is blocked. 9.2 Restore and transfer. "Restore purchases" links a valid subscription in your store account to the Wherlyst account you are signed in to. One store subscription gives the Plan to only one Wherlyst account at a time. If the subscription is linked to another Wherlyst account, before transferring we show which account it will be taken from and that all photos and videos of the previous account will be hidden (not deleted), and ask for your confirmation; the previous account is notified. 9.3 Apple Family Sharing and Google Play Family Library are not supported for the Plan.
10. Account deletion and your subscription
10.1 You can delete your account even with an active, trial, or cancelled-but-running subscription; the app warns you but does not prevent deletion. 10.2 Deleting your account does not cancel an App Store subscription. If you do not cancel your Apple subscription in App Store settings, you may continue to be charged. For Google Play subscriptions, we cancel the subscription once account deletion is complete; no separate refund is made for the current period. 10.3 If a store subscription renews after your account is deleted, you can create a new Wherlyst account with the same store account and use "Restore purchases", or request a refund from the store. 10.4 After deletion, minimum purchase records (transaction ID, date, amount, store) are kept for statutory tax and evidence periods (Privacy Policy §8).
11. Account suspension
If your account is suspended under Terms of Use §9, your store subscription does not stop automatically; you can cancel it in store settings. If an appeal finds the suspension unjustified, we will support your refund request to the store for the suspended period.
12. Changes
We may change these Subscription Terms for valid reasons. We will announce material changes to your detriment at least 30 days in advance by email and in the app; if you do not accept, you can cancel before the next renewal. Price changes are governed by §4.3.
13. Complaints and disputes
13.1 Send questions and complaints to wherlyst@90pixel.com. 13.2 [EU/UK] The mandatory consumer law and courts of your country of residence are preserved (Terms of Use §16). 13.3 [TR] Consumer Arbitration Committee within the monetary limits set by the Ministry of Trade; above them, mandatory mediation and then the Consumer Court (TRY 186,000 for 2026). 13.4 [US] The mandatory consumer protection laws and courts of your state are preserved (Terms of Use §16.5).